Your account

Choose one of the options below to continue your debt advice journey.

Tell us about you

We'll need you to tell us a bit about yourself and your circumstances so we can give you your tailored debt advice. My Money Steps is secure so you can be confident that your information is safe. The information you enter is saved so you can go back to it as many times as you need to update it or make changes.

 

Breathing Space

If you have already successfully applied for Breathing Space through National Debtline, you can see your Breathing Space status and get an update on how many days you have left in the scheme.

 

 

 

Get your advice

Once you've told us about your circumstances, you can get advice that is tailored to you including recommendations and actions that you can take to help you deal with your debts. 

You can also get updated advice if you tell us about changes in your circumstances. Your advice is saved so you can go back to it as many times as you need to.

Download your budget

If you have already entered your budget details you can download and review your budget here. You can view your detailed budget or a summary version that you can use to send to creditors. 

If you want to make changes to any of your figures you can do this by going to the 'Update your information' section of your account. 

 

Call us by phone

Our expert advisers are ready to talk.

Monday to Friday: 9am-8pm

Saturday: 9:30am-1pm

Sunday: Closed

Chat online

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Webchat hours

Monday to Friday: 9am-8pm

Saturday: 9:30am-1pm

Sunday: Closed

Tell us what you think

We value your feedback. If you would like to share your thoughts please take a few minutes to complete our survey. We review all of the feedback we get and use it to improve our services. 

 

Support

If you are having technical problems with My Money Steps, use the button below to send our team a query. We'll get back to you in one working day. 

Please note we cannot give debt advice this way.